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Jobs at FUV

Membership Assistant, WFUV Public Media

Reporting to the WFUV Public Media Membership Director, the Membership Assistant performs an array of vital support functions that ensure efficiency, accuracy and continuity of daily gift processing, record keeping and customer service. 

The successful candidate should have at least 2 years experience working in a development department or in an administrative role, with data entry/gift processing experience. In addition to administrative operations, this position will assist direct marketing for sustainer membership retention efforts and growing our matching gift program.

RESPONSIBILITIES:

  • Prepares and processes donor gifts and ensures accuracy through research where necessary
  • Prepares and processes deposit batches; maintains accurate financial records and supporting documentation
  • Manages all aspects of Matching Gift administration, processes and promotional efforts
  • Complies with periodic audit requests from the Finance Office
  • Upholds donor confidentiality and adheres to policies
  • Generates and fulfills donation acknowledgements, merging and printing documents and preparing for mailing
  • Assists in sustainer membership retention efforts via mail, email and phone
  • Performs constituent and prospect record data entry and maintenance
  • Manages WFUV customer service to members via phone, email, and written correspondence
  • Provides guidance, training and support to student workers in operations and fundraising tasks
  • Performs quality control checks of work
  • Monitors supply and material levels, reorders as needed
  • Assists as needed at WFUV fundraising events, including member drives
  • Provides direct support to Membership Director as needed
  • Occasional morning, night or weekend hours required, regular business days during December/January holidays
  • Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect
  • Performs other duties and projects as assigned

QUALIFICATIONS:

  • High school diploma required and some college preferred
  • Two years experience in membership or development operations preferred
  • Meticulous attention to detail and accuracy managing financial information
  • Proficiency in Excel and Word required; experience working in CRM systems
  • Excellent time management and prioritization skills
  • Strong interpersonal skills, including the ability to communicate professionally with colleagues and donors
  • Ability to collaborate, adapt, redirect, multitask and work well under pressure in a fast-paced environment
  • Excellent organizational skills, and ability to learn new tasks quickly
  • Located at Lincoln Center campus, with infrequent travel to the Rose Hill campus in the Bronx for meetings

SALARY: Commensurate with experience
FLSA CATEGORY: Exempt
START DATE: November 2, 2020
SEND LETTER AND RESUME TO: jobs@wfuv.org
No phone calls or applications by mail, please


Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds. Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories