M.T.A. Invests in Service Improvements

The Metropolitan Transportation Authority will use state money to fund a service improvement package for the second year in a row, Gov. Andrew Cuomo said Monday. The M.T.A.’s plan includes increased bus, subway and commuter train service, as well as enhanced customer satisfaction through new technology and cleaner stations. The transportation authority’s total investment package is valued at $18 million.

“For the second year in a row, the state has invested in significant enhancements and expansions to our state’s transit system that will improve the experience of the eight million commuters who use the MTA,” Cuomo said in a statement.

Some planned improvements included in the investment package: increased service on the G and M trains, as well as five new weekday trains on the Long Island Rail Road. Additionally, the investment “includes $11 million in enhancements to the customer experience at stations and in new technology to make it easier for customers loading and waiting,” according to a statement.

Thomas Prendergast, the chairman and chief executive of the M.T.A., says the transportation authority is dedicated to listening to customers and improving service accordingly.

“We are committed to aggressively reducing our costs, and to strengthening service whenever we have sustainable resources to do so,” Prendergast said in a statement.