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A donation of any amount makes you a contributing member of WFUV. To receive a particular thank you gift, a minimum donation value may be required.
You can update online anytime at wfuv.org/sustainerupdate — We’ll use the new donation info to replace your existing membership info starting with your next donation cycle. You can also update via phone during office hours at (718) 817-2970. Updates require the full card number, expiration date and security code, even if only one part (i.e. expiration date) has changed.
Mailings are prepared several weeks in advance; odds are the reminder may have crossed in the mail. Check your bank or credit card account to see if your payment has recently cleared to confirm. Otherwise, if you receive further notices, call us to investigate.
If you are an annual member, your MemberCard shows your expiration date. Email or call our office to find out the status of your membership. Please provide your full name(s), mailing address or email address so that we can look up your account.
MemberCards are sent by mail. Allow 4-6 weeks after your donation for it to arrive. To request a duplicate, call or email our office.
Online and phone donations will receive an automatic email receipt if a valid email is provided at the time of the order. Donors by mail are sent a receipt by mail within 4-6 weeks.
We currently accept check, money order, credit/debit Mastercard or Visa, American Express, and Discover. At this time we are unable to accept PayPal, Venmo, ApplePay, and other cash/digital wallet apps.
If your contribution is for an on-air member drive, make a pledge by phone. Then send a check from the fund and we’ll apply it to your pledge when it arrives. WFUV is an accredited 501C3, listed under our license holder, Fordham University (Tax ID 13-1740451). If it's not during an on-air drive, send any fund check as you wish, and be sure to include your name, address and any special designation you have (eg: membership renewal, special donation, etc.).
Unfortunately, due to permanent changes after the pandemic, we are no longer able to operate the WFUV Member Line in its original form, so this benefit has been discontinued. Instead, members should enter to win free tickets through our weekly Ticket Giveaways page. Get a heads up on the offers by subscribing to our weekly Direct from WFUV enewsletter.
If you wish to reduce the amount of mail, phone calls or email you get, please contact us. We can adjust your communication preferences as needed.
You can order a gift membership through the special link on our main donate page, or by phone. Your recipient will receive their MemberCard and welcome letter, and you will be sent a receipt for your donation. If a thank you gift was selected that item will be shipped separately within 4-6 weeks. (Express delivery is not available.) Your email receipt contains a link to a downloadable PDF gift certificate that you can give your recipient in the meantime, if you so wish.
Vehicle donations (cars, motorcycles, boats, RVs, etc) are considered donations only, with no goods or services received in exchange. Instead, donors receive the full value of the vehicle as a tax deduction, and WFUV covers the costs of picking up the vehicle and having it processed and sold. Vehicle donations are separate from membership donations, and proceeds may not be applied to receive any other benefit or service offered by WFUV. For more info on car donations please visit our Donate A Vehicle page.
Each company is different, so first check with your benefits/HR office for their requirements. Your WFUV donation receipt or Year End Giving Statement should suffice as proof of your contributions. If you need copies, though, email us at membership@wfuv.org for assistance. WFUV is an accredited 501C3 charitable organization, listed as our license holder, Fordham University (Tax ID 13-1740451).
WFUV will never sell, trade, or give away your personal information. For full details read our policy online at wfuv.org/privacy
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What is sustainer membership?
Sustainer members receive all the same benefits as annual members, but make convenient, affordable, ongoing monthly donations by credit or debit card, instead of giving annually. This saves money and resources because no renewal notices are needed. Your membership remains active until you notify WFUV to cancel it. A new MemberCard is sent automatically each year. Additional benefits of sustainer membership include automatic entery into drawings and contests during member drives, and a convenient year-end giving summary emailed to you each January.
Sustainer Terms of Agreement: The authorization to withdraw gifts from the account indicated shall remain in effect until you notify WFUV that you wish to change it or end it, and WFUV has reasonable time to process the cancellation. A record of each donation will appear on your monthly credit card or bank statement and will serve as a receipt. An annual summary of giving will be sent each January by email for tax purposes.
Sustainer membership is ongoing, so there’s no need to renew. A new MemberCard is sent automatically each year. However, you do need to notify WFUV if your credit card changes.
You can update online anytime at wfuv.org/sustainerupdate — We’ll replace your existing info. Or, you can call in your update during office hours at (718) 817-2970. Updates require the full card number, expiration date and security code, even if only one part (i.e. expiration date) has changed.
We do not have online self service, so cancellation or donation amount changes can be made by email at membership@wfuv.org, or calling the membership office at (718) 817-2970. We typically process them within 24 hours, business days. If you cancel on a weekend or holiday, the cancelation will be processed the next available business day. Please include your full name and mailing address, or name and member # with your request.
Thank you gifts are available upon request by contacting WFUV's membership department. We suggest emailing or calling when you receive your MemberCard and your new member year begins. If you prefer to wait for later in the year (as gift options change seasonally), that is fine, too. Gifts cannot be sent automatically, and are only available upon request, because gift options change from year to year, and carry a fair market value that affects the tax-deductible amount of your donation. You can explore Thank You Gifts options in the Benefits section of this website.
Only new contributions are eligible to be matched during a challenge grant. Sustainer members can qualify for the match by making a one-time additional gift during the match period, or upgrading their membership to a higher donation level.
Call or email the membership office and we will be glad to assist you with that change.
No. Gift memberships may only be issued for annual membership.
WFUV emails year-end giving summaries at the end of January to sustainers with an active email on file. Call or email for a copy if you don’t receive yours.
Each company is different, so check with your benefits/HR office for their requirements. We can help with providing additional documentation if needed. WFUV is an accredited 501C3 listed as Fordham University (Tax ID 13-174051).
Please contact membership straight away if you see you were charged twice. We will investigate and refund any erroneous charges, or any charges that might have been triggered by submitting a new sustainer pledge while a previous pledge was still active.
YES! You can use your Donor Advised Fund/Annuity/Charitable Giving Fund to make your sustaining membership contributions. Just notify the membership office via email at membership@wfuv.org, or phone us at (718) 817-2970 so that we can create a pledge with your new membership info. Let us know your monthly gift amount, and when the donations are expected to start, and we'll set up your record to ensure we are prepared to process your gifts. Please include your membership number in the reference on your checks, along with the word "WFUV". When setting up WFUV as a Payee, note that WFUV is an accredited 501C3, listed under our license holder, Fordham University (Tax ID 13-1740451)
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Thank you gift options change from season to season. Current gifts options can be found on our donation form at supportwfuv.org. For additional information, photos and fair market value of our thank you gifts, visit the Benefits area of our website.
Please allow 4-6 weeks for delivery of your gift. Items ship via the US Post Office. Express shipping is not available.
For digital downloads and digital subscriptions, please allow 1-2 weeks for email delivery of instructions to redeem your digital gift online. You must opt-in to receive emails from WFUV for digital delivery; opt-in at wfuv.org/enews.
Yes. Just complete the SHIPPING ADDRESS fields with the appropriate info when making your online donation.
Please contact us immediately if there is a problem with your item (defect, size, wrong gift, etc.). We’ll do our best to resolve the problem to your satisfaction.
If we haven't answered your question, email us at membership@wfuv.org.
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